Effective Date: October 16, 2013
What personal information do we collect?
We may collect personal information from you when you voluntarily provide it to us through a number of features available on the Site. For example, we may ask you to provide personal information if you:
- register for a contest or other promotion;
- register for a user or trade account on the Site;
- participate in a review, survey, a consumer research panel, or similar type of activity;
- subscribe to receive newsletters, catalogues, online information or other information from us;
- otherwise participate in features of our website that ask for personal information.
In addition, if you purchase or otherwise request a product, publication, or promotional offering from us you may be required to provide your contact and/or payment information (such as a credit card number) in order for us to process your request.
You may be given the opportunity to consent to receive future promotional communications from us. If you opt-in to receive such communications, we may use the information to: communicate with you regarding our products, services and promotions; provide you with other information that you request; and/or improve our product and service offerings. You will always have the opportunity to "unsubscribe" from receiving e-mail or other communications at any time.
If you contact one of our representatives through the Site, we may ask you for personal information such as your name, address, phone number, or e-mail address so that we can respond to your questions or comments.
How do we gather data by automatic means?
Sometimes we use cookie technology, web beacons and other similar devices on the Site to enhance functionality and navigation for our visitors. Information tracked through these mechanisms includes, but is not limited to: (i) your IP address; (ii) the type of web browser and operating system being used; (iii) the pages of the website a user visits; and (iv) other websites a user visited before visiting the Site. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may be unable to access some customized features on the Site. Cookies do not collect or contain your personal information.
Internet tags, graphic tags and similar web beacon type functions allow us to count the number of users who have visited a particular web page or to access certain cookies. We may use web beacons on the Site to count users and to recognize users by accessing our cookies. Being able to access our cookies allows us to personalize the Site and improve your experience at the Site. We may also include web beacons in HTML-formatted e-mail messages that we send to determine which e-mail messages were opened. Like cookies, web beacons do not collect or contain your personal information.
How do we share personal information?
Except as described below, we do not sell, transfer or otherwise disclose to third parties the personal information we collect on the Site. At times we provide your personal information to joint promotion partners and third parties who provide services on our behalf. These entities may use the information solely in conjunction with the specific promotion services they provide for us (e.g. fulfillment of an order; responding to your question or comment; deployment of a consumer survey; investigation of a complaint).
Links to other websites
How We Protect Personal Information
The security of your personal information is important to us. We maintain administrative, technical and physical safeguards (appropriate to the sensitivity of such information) designed to protect against unauthorized use, disclosure or access of the personal information we collect on the Site. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us. All third parties that obtain personal information from us (e.g. service providers that perform functions on our behalf) are contractually required to protect your confidentiality and personal information in a manner consistent with this policy, and/or as required by law.
Some or all of the personal information we collect may be stored or processed on servers located outside your jurisdiction of residence, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the personal information that are equivalent to those that apply in the country in which you live.
Please tell us what you think
- see personal information that you have already sent us so that you can correct or update it delete your personal information from our files;
- ask that we not send you mailings or otherwise contact you; or
Please contact us at:
317 Adelaide Street East, Suite 102
Toronto, ON, M5A 1N2, Canada